Victoria State Emergency Service (SES) |
Call 132 500 from anywhere in Victoria for emergency assistance in a flood or storm.
The Victoria State Emergency Service (SES) is a volunteer based emergency service, servicing the State of Victoria.
The SES has a wide range of roles including planning for and responding to floods, severe storms, earthquakes, road accident rescue as well as search and rescue.
The SES also provides a support role to other emergency service agencies including the Victoria Police. More than 5,500 volunteers, supported by 72 staff, provide this response across the state.
The SES also has a major planning role providing support and guidance to Government departments and municipalities, as well as providing an audit role on all municipal emergency plans.
Emergency Contacts
Victoria has a long history of emergencies, some of them highly destructive, and has developed a capability for dealing with such events. Many organisations in the community, including the emergency services, play a part.
Below you will find crucial contact information that will assist members of the public in an emergency.
Flood, Storm, Tsunami and Earthquake Emergency
Call 132 500
Call 132 500 from anywhere in Victoria for flood, storm, tsunami and earthquake emergency. For life-threatening emergencies call Triple Zero (000).
It is the same cost as a local call in Victoria (mobiles may be higher). SES volunteers are on call 24 hours a day to provide emergency assistance if you or your property is affected by a flood or storm. When you call 132 500 you will be connected to your local SES Unit or an emergency communications centre, where a trained call taker will note the details and dispatch the local SES Unit to the incident. Phone triple zero (000) for police, fire or ambulance.
VicEmergency Hotline 1800 226 226
Current emergency information is available by calling the VicEmergency Hotline on 1800 226 226. When this service is operating during a large-scale emergency, you may be connected to a call taker or hear a message recorded by VICSES. At any time, warnings and advice are available by visiting the VicEmergency website.
Other emergency services
Ambulance Victoria (AV) ambulance.vic.gov.au
Country Fire Authority (CFA) cfa.vic.gov.au
Department of Environment, Land, Water and Planning (DELWP) delwp.vic.gov.au
Metropolitan Fire & Emergency Services Board (MFB) mfb.vic.gov.au
Victoria Police police.vic.gov.au
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